SHIPPING AND RETURNS
Delivery and Handling
We aim to dispatch all orders the next working day (Monday-Friday).
Although we can’t guarantee it, we do our utmost to ensure that all orders placed before 3 pm within the UK are dispatched the next working day, unless otherwise stated.
Tracked & Signed for Delivery – Prices for the UK are £4.50 by Royal Mail Most orders will be delivered within 2 – 3 working days, although some areas may be slightly longer.
International Deliveries – All orders from outside of the EU are posted by Royal Mail and cost £9.95
All returns must be authorised by us prior to return via email or telephone. You can return any item for a refund within 14 days after the day of receiving your original order. Only the cost of the product will be refunded not the cost of the postage.
All returned goods must arrive in a saleable condition in their original undamaged packaging. We are unable to refund any products once it has been open due to hygiene reasons. However, in the rare unfortunate event of a dispatch error, we will provide a full refund. Any returns must be sent via Royal Mail at your expense, we suggest you send it Signed for as the return of the package is your responsibility and refund will not be made until it is received. Refunds can take up to 5 working days to process